Helping Businesses Grow with Expert Consulting & Contract Services

With a passion for optimizing processes and empowering teams, I offer specialized consulting and contract services tailored to your business needs. Whether you're looking for short-term support or long-term strategic guidance, I'm here to help! 

my Services

  • 🎓 Empowering teams and individuals through interactive learning experiences.
    ✔ Corporate Training Sessions
    ✔ Soft Skills & Professional Development
    ✔ Virtual & In-Person Instruction

  • 📌 Strategic guidance and hands-on support for business and employee development.
    ✔ Employee Benefits Education – Educating employees on benefits plans, onboarding new hires, and ensuring clear communication.
    ✔ Learning & Development Consulting – Improving training programs, instructional design, LMS management, and corporate learning strategies.
    ✔ Call Center Development & Training – Coaching reps, refining training approaches, and optimizing customer service strategies.

  • 💡 Areas of Expertise:
    ✔ Employee Benefits Education – Helping employees understand benefits packages, onboarding new hires, and simplifying benefits communication.
    ✔ Learning & Development Strategy – Optimizing training programs, designing instructional materials, and implementing LMS solutions.
    ✔ Call Center Training & Development – Coaching customer service teams, refining training methodologies, and improving agent performance.
    ✔ Website Design & Development – Creating user-friendly, professional websites that align with your brand and business needs.
    ✔ Customized Solutions – Need something else? Let’s chat about how I can support your business!

It’s not just what I do - But How I do it

It’s not just what I bring to a team—it’s how I show up. I’m known for being calm under pressure, able to take in chaos and return clarity. Whether I’m building content from scratch or stepping into a fast-moving project mid-stream, I bring structure, warmth, and the kind of follow-through people can count on.

I’m easy to collaborate with, but I also know how to drive things forward when no one else wants to steer. My process is thoughtful, but my pace is fast—and I care deeply about getting things right and making them easy for others.

A small piece of the bigger picture

A few words from someone who saw the work in action -

“Tiffany was tasked with learning a complex system quickly and succeeded without delay—jumping in seamlessly to support multiple teams. The training she created was comprehensive, accessible, and engaging, ensuring every team got exactly what they needed.”

“She collaborated seamlessly with multiple teams and consistently met every deadline. Her professionalism, clear communication, and dependable follow-through made her a trusted partner throughout the project.”

- Director, People Operations - Centivo

 FAQs

  • Pricing is determined by the scope of your project and your desired timeline. I believe in fair, transparent rates and will always provide a detailed estimate for your approval before we begin—no surprises, just clarity.

  • No need to stress—let's start with a conversation! Our journey begins with a free consultation where we'll discuss your design needs, goals, and expectations. This also gives us a chance to see if we're the right fit for a successful collaboration.

  • Absolutely! Every business has unique needs, so I offer customized solutions tailored to your specific goals.

  • While my background is rooted in healthcare, my skills are highly transferable across industries. I’ve worked with companies in customer service, HR, learning & development, and more. If you're unsure whether I’m a good fit for your industry, let’s chat!

  • I primarily work remotely but am open to on-site work depending on location and project requirements. Let’s discuss what works best for you.

  • Timelines vary based on project scope and complexity. During our consultation, we’ll discuss your needs and establish a realistic timeline that works for both of us.

  • I bring a unique combination of hands-on experience, strategic thinking, and a people-first approach. I don’t just provide recommendations—I create actionable, results-driven solutions tailored to your business.

  • It’s simple! Just fill out the contact form, and I’ll get back to you within 24–48 hours to schedule a consultation and discuss the next steps.